What is your return policy?
Returns and exchanges are free within 100-Days of your order date.
Keep in mind, our 100-Day Guarantee does not cover:
- Stains or spills on your threads that weren't there when upon delivery
- Items that were damaged in your washing machine or by a rowdy lifestyle
- Clearance, sale, and last-chance collection items
- Shirts that were damaged by your wildly rowdy lifestyle
- Fresh Clean Socks
- Mystery packs
Original shipping fees are non-refundable.
I accidentally returned the wrong item. Can you help?
Fresh Clean Threads does not store items mistakenly sent to us through our return process. If you accidentally sent the wrong item to our returns center, send us a note at support@freshcleantees.com as soon as possible. We cannot guarantee your item will be found or returned, and are unable to provide compensation for items sent to us incorrectly.
How long does it take to receive a refund?
Once your return has been received and processed, your refund will be applied. From there, you’ll see the refund posted back to your original payment method in 5-10 business days.
Click here to start an exchange!